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Categories (9)
Accounts and Access
Set up a JIBC account and/or email, an account for a system (Colleague), manage access to shared network drives, etc.
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Audio/Visual and Classroom Support
Support for classroom and meeting room audio/visual technology.
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Enterprise Applications
Blackboard, Colleague, Unit4, website changes, etc.
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Communications and Collaboration
Email, telephone, mobile devices, conferencing, calendars, voicemail.
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Computer, Software, and Printing Support
PC, laptop, hardware and accessories, desktop software (Office, Acrobat), printing support.
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Help and Support
Not sure where to go? Have a how to question you can't find in the Knowledge Base? Report an incident or create a Service Desk request here.
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Network Connectivity
Wifi, LAN, WAN, new data port request.
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Security and Safe Computing
Report Security issue, threat management, security policies, cybersecurity awareness and education.
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Academic
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Services (1)
Technology Project Request
Request assistance with a new technology project or service not in the catalogue.
Popular Services
Contact the TS Service Desk
Unit4 Service Request
Hardware/Software Request
Sales Order Support (Program Area Staff)
Network Drives
My Recently Visited Services
Unit4 Service Request
Online Payroll Support
Network Ports
Network Drives
Equipment or Staff Move
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