Service Catalog

Categories (11)

Accounts and Access

Set up a JIBC account and/or email, an account for a system (Colleague), manage access to shared network drives, etc.

Audio/Visual and Classroom Support

Support for classroom and meeting room audio/visual technology.

Enterprise Applications

Blackboard, Colleague, Unit4, website changes, etc.

Communications and Collaboration

Email, telephone, mobile devices, conferencing, calendars, voicemail.

Computer, Software, and Printing Support

PC, laptop, hardware and accessories, desktop software (Office, Acrobat), printing support.

Help and Support

Not sure where to go? Have a how to question you can't find in the Knowledge Base? Report an incident or create a Service Desk request here.

Network Connectivity

Wifi, LAN, WAN, new data port request.

Security and Safe Computing

Report Security issue, threat management, security policies, cybersecurity awareness and education.

Fire & Safety

Room Booking

This form is used to request rooms for Miscellaneous internal and external events such as: overnight/weekend bookings for meetings, student practice or evaluation, special events etc.

For course section/class scheduling room booking, visit the Registration Forms section at http://intranet.jibc.ca/forms/view_items.cfm?Ca...
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Print Shop

Services (1)

Technology Project Request

Request assistance with a new technology project or service not in the catalogue.