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    Lookup Category Clear Category
    Services or Offerings?
    Add a Person to a Course
    1. Services
    2. Enterprise Applications
    3. Blackboard
    Request that a person be added to a course in Blackboard.
    Audio/Visual Services
    1. Services
    2. Audio/Visual and Classroom Support
    Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)
    Blackboard Service Request
    1. Services
    2. Enterprise Applications
    3. Blackboard
    Request a change to a class, class to be cloned...etc.
    Business Card Request
    1. Services
    2. Print Shop
    Certificate Request
    1. Services
    2. Academic
    3. Fire & Safety
    Request a certificate of completion for your Fire Officer I, II, III or IV program levels.
    Colleague Service Request
    1. Services
    2. Enterprise Applications
    3. Colleague
    Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
    Contact the TS Service Desk
    1. Services
    2. Help and Support
    Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
    Email and Calendaring (Outlook)
    1. Services
    2. Communications and Collaboration
    Microsoft Outlook is JIBC's office solution for email and calendaring.
    Equipment or Staff Move
    1. Services
    2. Computer, Software, and Printing Support
    Request the moving of equipment to a new workstation location.
    Event Support
    1. Services
    2. Audio/Visual and Classroom Support
    Request technical support for a webcast, online, or in person event.
    Faculty/Staff Email and Calendar Issues
    1. Services
    2. Communications and Collaboration
    Request assistance for an email or calendar issue.
    Hardware Repair
    1. Services
    2. Computer, Software, and Printing Support
    Request a repair to a desktop or laptop related hardware.
    Hardware/Software Request
    1. Services
    2. Computer, Software, and Printing Support
    Submit a request for new hardware and/or software.
    JIBC Wifi
    1. Services
    2. Network Connectivity
    Report issues with Wifi at JIBC Campuses.
    Microsoft Teams
    1. Services
    2. Communications and Collaboration
    Channel and team requests