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Services or Offerings?
Add a Person to a Course
  1. Services
  2. Enterprise Applications
  3. Blackboard
Request that a person be added to a course in Blackboard.
Audio/Visual Services
  1. Services
  2. Audio/Visual and Classroom Support
Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)
Blackboard Service Request
  1. Services
  2. Enterprise Applications
  3. Blackboard
Request a change to a class, class to be cloned...etc.
Colleague Service Request
  1. Services
  2. Enterprise Applications
  3. Colleague
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Contact the TS Service Desk
  1. Services
  2. Help and Support
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Equipment or Staff Move
  1. Services
  2. Computer, Software, and Printing Support
Request the moving of equipment to a new workstation location.
Event Support
  1. Services
  2. Audio/Visual and Classroom Support
Request technical support for a webcast, online, or in person event.
Faculty/Staff Email and Calendar Issues
  1. Services
  2. Communications and Collaboration
Request assistance for an email or calendar issue.
Hardware Repair
  1. Services
  2. Computer, Software, and Printing Support
Request a repair to a desktop or laptop related hardware.
Hardware/Software Request
  1. Services
  2. Computer, Software, and Printing Support
Submit a request for new hardware and/or software.
JIBC Wifi
  1. Services
  2. Network Connectivity
Report issues with Wifi at JIBC Campuses.
Microsoft Teams
  1. Services
  2. Communications and Collaboration
Channel and team requests
Mobile Device Management
  1. Services
  2. Communications and Collaboration
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Mobile Device Travel Pack Request
  1. Services
  2. Communications and Collaboration
Mobile, cellular travel pack, phones.
Network Ports
  1. Services
  2. Network Connectivity
Move or add network access point.