My Recently Visited Services

Request access to network folders. Ask for assistance to recover deleted files.


Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.


Move or add network access point.


Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup


Submit a request for new hardware and/or software.


Request the moving of equipment to a new workstation location.


Use this form to create, clone, retire, or delete a course


Request new VPN access or report issues with existing access.


Request assistance with a new technology project or service not in the catalogue.


Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.


Printer support: How To questions; Report an issue; Request change or new device.


Microsoft Outlook is JIBC's office solution for email and calendaring.


Request assistance for an email or calendar issue.


All other issues relating to Unit4.


Report a Colleague login issue, record locked issue...etc.


Having problems with Office or Adobe software? Report desktop software issues here.


Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.


Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.


Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.


Use this form to add, remove, or change a user’s role.