My Recently Visited Services

Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.


Report a Colleague login issue, record locked issue...etc.


If you took BST Theory and/or BST Assessment at the JIBC in the past and you are unable to login, use this form to reactivate your account.


Use this form to create, clone, retire, or delete a course


Request the moving of equipment to a new workstation location.


Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.


Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)


Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...


Submit a request for new hardware and/or software.


Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.


Request a change to an existing website. Report an issue with a page on an existing website.


Use this form to add, remove, or change a user’s role.


All other Unit4 service requests (permission changes, etc.)


Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.


Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.


Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.


Request a repair to a desktop or laptop related hardware.


Request a certificate of completion for your Fire Officer I, II, III or IV program levels.


Request a new hard-wired phone set or move/remove an existing one.


Request technical support for a webcast, online, or in person event.