My Recently Visited Services

Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.


Request a new hard-wired phone set or move/remove an existing one.


Printer support: How To questions; Report an issue; Request change or new device.


Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup


Use this form to add, remove, or change a user’s role.


Report a potential cyber security issue or request information about cyber security at the JIBC.


Microsoft Outlook is JIBC's office solution for email and calendaring.


Request assistance for an email or calendar issue.


Technology associated with printers/copiers such as print, copy and scan.


Request a repair to a desktop or laptop related hardware.


Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.


Request a certificate of completion for your Fire Officer I, II, III or IV program levels.


Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.


Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.


Request assistance with a new technology project or service not in the catalogue.


Move or add network access point.


Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)


All other Unit4 service requests (permission changes, etc.)


All other issues relating to Unit4.