My Recently Visited Services

Report an incident here. If you believe the system is broken, report it here, if you don't see a category in the catalogue.


Request assistance with a new technology project or service not in the catalogue.


Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.


Use this form to create, clone, retire, or delete a course


All other Unit4 service requests (permission changes, etc.)


Request a new hard-wired phone set or move/remove an existing one.


Report an issue with a mobile phone, iPad, or tablet.


Request a change to an existing website. Report an issue with a page on an existing website.


All other issues relating to Unit4.


Move or add network access point.


Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.


Report issues with Wifi at JIBC Campuses.


Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup


Request technical support for a webcast, online, or in person event.


Request access to network folders. Ask for assistance to recover deleted files.


Request remote access setup or assistance with off campus access.


Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.


Microsoft Outlook is JIBC's office solution for email and calendaring.


Request a repair to a desktop or laptop related hardware.


Use this form if you took courses at the JIBC in the past and you need to reactivate your student account so you can register in courses today.


Request the moving of equipment to a new workstation location.