My Recently Visited Services

All other issues relating to Unit4.

Request the moving of equipment to a new workstation location.

Form for requesting a new website be created.

Request a new hard-wired phone set or move/remove an existing one.

Technology associated with printers/copiers such as print, copy and scan.

Report a Colleague login issue, record locked issue...etc.

Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.

Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...

Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.

Report issues with Wifi at JIBC Campuses.

Request remote access setup or assistance with off campus access.

Printer support: How To questions; Report an issue; Request change or new device.

Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.

Submit a request for new hardware and/or software.

Request technical support for a webcast, online, or in person event.

Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup

Report a problem with a Blackboard course, Collaborate...etc.

Request that a person be added to a course in Blackboard.

Store your personal files in OneDrive

Request a change to a class, class to be cloned...etc.

Report an incident here. If you believe the system is broken, report it here, if you don't see a category in the catalogue.

Request assistance for an email or calendar issue.

Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.