My Recently Visited Services
Having problems with Office or Adobe software? Report desktop software issues here.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Request assistance for an email or calendar issue.
Request the moving of equipment to a new workstation location.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Request access to network folders. Ask for assistance to recover deleted files.
Printer support: How To questions; Report an issue; Request change or new device.
Request a certificate of completion for your Fire Officer I, II, III or IV program levels.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Use this form if you took courses at the JIBC in the past and you need to reactivate your student account so you can register in courses today.
Request assistance with a new technology project or service not in the catalogue.
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Submit a request for new hardware and/or software.
Request a repair to a desktop or laptop related hardware.
Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)