My Recently Visited Services

Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.


Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...


Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.


Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.


Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.


All other issues relating to Unit4.


Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.


Submit a request for new hardware and/or software.


Microsoft Outlook is JIBC's office solution for email and calendaring.


Report a Colleague login issue, record locked issue...etc.


All other Unit4 service requests (permission changes, etc.)


Request access to network folders. Ask for assistance to recover deleted files.


Request a repair to a desktop or laptop related hardware.


Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)


Report an issue with a mobile phone, iPad, or tablet.


Request assistance for an email or calendar issue.