My Recently Visited Services

Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.


Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.


Use this form to add, remove, or change a user’s role.


Use this form to create, clone, retire, or delete a course


Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup


Report a Colleague login issue, record locked issue...etc.


Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.


Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.


Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...


Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)


Request assistance with a new technology project or service not in the catalogue.


Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.


Move or add network access point.


All other Unit4 service requests (permission changes, etc.)


Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.


Report an incident here. If you believe the system is broken, report it here, if you don't see a category in the catalogue.


Having problems with Office or Adobe software? Report desktop software issues here.


Submit a request for new hardware and/or software.


Request assistance for an email or calendar issue.


Report issues with Wifi at JIBC Campuses.


All other issues relating to Unit4.