My Recently Visited Services

Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.


Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.


Use this form to create, clone, retire, or delete a course


Request assistance with a new technology project or service not in the catalogue.


Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup


Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.


Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.


Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.


Submit a request for new hardware and/or software.


Request access to network folders. Ask for assistance to recover deleted files.


Request a certificate of completion for your Fire Officer I, II, III or IV program levels.


Having problems with Office or Adobe software? Report desktop software issues here.


Printer support: How To questions; Report an issue; Request change or new device.


Use this form to add, remove, or change a user’s role.


Request a change to an existing website. Report an issue with a page on an existing website.


All other Unit4 service requests (permission changes, etc.)


Move or add network access point.


Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...


Microsoft Outlook is JIBC's office solution for email and calendaring.


Request assistance for an email or calendar issue.


Technology associated with printers/copiers such as print, copy and scan.