My Recently Visited Services
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Printer support: How To questions; Report an issue; Request change or new device.
Request assistance with a new technology project or service not in the catalogue.
Request technical support for a webcast, online, or in person event.
Having problems with Office or Adobe software? Report desktop software issues here.
Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)
Request a certificate of completion for your Fire Officer I, II, III or IV program levels.
Report an incident here. If you believe the system is broken, report it here, if you don't see a category in the catalogue.
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Request access to network folders. Ask for assistance to recover deleted files.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
If you took BST Theory and/or BST Assessment at the JIBC in the past and you are unable to login, use this form to reactivate your account.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Technology associated with printers/copiers such as print, copy and scan.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Request a repair to a desktop or laptop related hardware.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Request assistance for an email or calendar issue.
Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.