My Recently Visited Services

Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.


Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.


Request new VPN access or report issues with existing access.


Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.


Printer support: How To questions; Report an issue; Request change or new device.


All other Unit4 service requests (permission changes, etc.)


Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.


Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.


Request technical support for a webcast, online, or in person event.


Request access to network folders. Ask for assistance to recover deleted files.


Having problems with Office or Adobe software? Report desktop software issues here.


Request a change to an existing website. Report an issue with a page on an existing website.


Submit a request for new hardware and/or software.


Report a Colleague login issue, record locked issue...etc.


Report a problem with a Blackboard course, Collaborate...etc.


Report an issue with a mobile phone, iPad, or tablet.


Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup


Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...


All other issues relating to Unit4.