My Recently Visited Services

Report a problem with a Blackboard course, Collaborate...etc.

Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.

Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.

Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.

Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.

Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...

Technology associated with printers/copiers such as print, copy and scan.

Request a change to a class, class to be cloned...etc.

Request a change to an existing website. Report an issue with a page on an existing website.

Report issues with Wifi at JIBC Campuses.

Request that a person be added to a course in Blackboard.

Request assistance for an email or calendar issue.

Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.

Submit a request for new hardware and/or software.

Channel and team requests

Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)

Request the moving of equipment to a new workstation location.

All other Unit4 service requests (permission changes, etc.)

Microsoft Outlook is JIBC's office solution for email and calendaring.

Request new VPN access or report issues with existing access.

Report an issue with a mobile phone, iPad, or tablet.

Printer support: How To questions; Report an issue; Request change or new device.