Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Submit a request for new hardware and/or software.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Request the moving of equipment to a new workstation location.
Request access to network folders. Ask for assistance to recover deleted files.
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Microsoft Outlook is JIBC's office solution for email and calendaring.
Printer support: How To questions; Report an issue; Request change or new device.
Request assistance with a new technology project or service not in the catalogue.
Having problems with Office or Adobe software? Report desktop software issues here.
Request assistance for an email or calendar issue.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Request a certificate of completion for your Fire Officer I, II, III or IV program levels.