Popular Services
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Request a repair to a desktop or laptop related hardware.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Submit a request for new hardware and/or software.
Having problems with Office or Adobe software? Report desktop software issues here.
Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.
Report an incident here. If you believe the system is broken, report it here, if you don't see a category in the catalogue.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Request a certificate of completion for your Fire Officer I, II, III or IV program levels.
Report a problem with a Blackboard course, Collaborate...etc.
Request access to network folders. Ask for assistance to recover deleted files.