Popular Services

Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.


All other Unit4 service requests (permission changes, etc.)


Request access to network folders. Ask for assistance to recover deleted files.


Use this form to create, clone, retire, or delete a course


All other issues relating to Unit4.


Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.


Printer support: How To questions; Report an issue; Request change or new device.


Request a repair to a desktop or laptop related hardware.


Request the moving of equipment to a new workstation location.


Having problems with Office or Adobe software? Report desktop software issues here.


Request assistance with a new technology project or service not in the catalogue.


Request assistance for an email or calendar issue.


Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.


Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.


Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.


Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup


Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...


Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.


Technology associated with printers/copiers such as print, copy and scan.