Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Request access to network folders. Ask for assistance to recover deleted files.
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Submit a request for new hardware and/or software.
Request a certificate of completion for your Fire Officer I, II, III or IV program levels.
Request a repair to a desktop or laptop related hardware.
Request the moving of equipment to a new workstation location.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Request a change to an existing website. Report an issue with a page on an existing website.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.