Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Submit a request for new hardware and/or software.
Request assistance for an email or calendar issue.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Microsoft Outlook is JIBC's office solution for email and calendaring.
Request access to network folders. Ask for assistance to recover deleted files.
Request a repair to a desktop or laptop related hardware.
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Request the moving of equipment to a new workstation location.
Report a potential cyber security issue or request information about cyber security at the JIBC.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Request a certificate of completion for your Fire Officer I, II, III or IV program levels.
Printer support: How To questions; Report an issue; Request change or new device.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Request assistance with a new technology project or service not in the catalogue.