Popular Services
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Submit a request for new hardware and/or software.
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Request the moving of equipment to a new workstation location.
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Request access to network folders. Ask for assistance to recover deleted files.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)
Report an issue with a mobile phone, iPad, or tablet.
Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Report a problem with a Blackboard course, Collaborate...etc.
Request a certificate of completion for your Fire Officer I, II, III or IV program levels.
Report an incident here. If you believe the system is broken, report it here, if you don't see a category in the catalogue.
Request assistance for an email or calendar issue.
Having problems with Office or Adobe software? Report desktop software issues here.
Request remote access setup or assistance with off campus access.
Mobile, cellular travel pack, phones.