Popular Services

Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.

Use this form to create, clone, retire, or delete a course

Request access to network folders. Ask for assistance to recover deleted files.

All other issues relating to Unit4.

Microsoft Outlook is JIBC's office solution for email and calendaring.

Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...

Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.

Submit a request for new hardware and/or software.

All other Unit4 service requests (permission changes, etc.)

Request the moving of equipment to a new workstation location.

Use this form to add, remove, or change a user’s role.

Move or add network access point.

Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.

Having problems with Office or Adobe software? Report desktop software issues here.

Request assistance for an email or calendar issue.

Request assistance with a new technology project or service not in the catalogue.

Report a Colleague login issue, record locked issue...etc.

Request a repair to a desktop or laptop related hardware.

Request remote access setup or assistance with off campus access.