Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Request assistance with a new technology project or service not in the catalogue.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Submit a request for new hardware and/or software.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Request access to network folders. Ask for assistance to recover deleted files.
Request assistance for an email or calendar issue.
Request the moving of equipment to a new workstation location.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Request a change to an existing website. Report an issue with a page on an existing website.
Report an incident here. If you believe the system is broken, report it here, if you don't see a category in the catalogue.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Having problems with Office or Adobe software? Report desktop software issues here.
Use this form if you took courses at the JIBC in the past and you need to reactivate your student account so you can register in courses today.