Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Request assistance with a new technology project or service not in the catalogue.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Request access to network folders. Ask for assistance to recover deleted files.
Submit a request for new hardware and/or software.
Request assistance for an email or calendar issue.
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Having problems with Office or Adobe software? Report desktop software issues here.
Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.