Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Submit a request for new hardware and/or software.
Request access to network folders. Ask for assistance to recover deleted files.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Request the moving of equipment to a new workstation location.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Request a change to an existing website. Report an issue with a page on an existing website.
Having problems with Office or Adobe software? Report desktop software issues here.
Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)
Request a new hard-wired phone set or move/remove an existing one.
Request assistance with a new technology project or service not in the catalogue.
Request a repair to a desktop or laptop related hardware.