Popular Services

Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.

Submit a request for new hardware and/or software.

Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.

Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.

All other Unit4 service requests (permission changes, etc.)

Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)

Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.

Form for requesting a new website be created.

Report a problem with a Blackboard course, Collaborate...etc.

Report a Colleague login issue, record locked issue...etc.

Request that a person be added to a course in Blackboard.

Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.

Microsoft Outlook is JIBC's office solution for email and calendaring.

Request a change to an existing website. Report an issue with a page on an existing website.

Having problems with Office or Adobe software? Report desktop software issues here.

Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.

Printer support: How To questions; Report an issue; Request change or new device.

Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup

Channel and team requests

Request new VPN access or report issues with existing access.

Request assistance for an email or calendar issue.