Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Submit a request for new hardware and/or software.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Request a repair to a desktop or laptop related hardware.
Having problems with Office or Adobe software? Report desktop software issues here.
Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Store your personal files in OneDrive
Request the moving of equipment to a new workstation location.
Request assistance for an email or calendar issue.
Report an incident here. If you believe the system is broken, report it here, if you don't see a category in the catalogue.
Printer support: How To questions; Report an issue; Request change or new device.
Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)
Technology associated with printers/copiers such as print, copy and scan.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.