Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Request a repair to a desktop or laptop related hardware.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Submit a request for new hardware and/or software.
Request access to network folders. Ask for assistance to recover deleted files.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Report a problem with a Blackboard course, Collaborate...etc.
Request the moving of equipment to a new workstation location.
Request assistance with a new technology project or service not in the catalogue.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Request assistance for an email or calendar issue.
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Report an incident here. If you believe the system is broken, report it here, if you don't see a category in the catalogue.