Popular Services

Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.

Use this form to add, remove, or change a user’s role.

Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.

Use this form to create, clone, retire, or delete a course

Submit a request for new hardware and/or software.

Microsoft Outlook is JIBC's office solution for email and calendaring.

Request the moving of equipment to a new workstation location.

Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.

Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup

Request assistance with a new technology project or service not in the catalogue.

Request assistance for an email or calendar issue.

All other Unit4 service requests (permission changes, etc.)

Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.

Request a change to an existing website. Report an issue with a page on an existing website.

Report a Colleague login issue, record locked issue...etc.

Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.

Request access to network folders. Ask for assistance to recover deleted files.

Form for requesting a new website be created.

All other issues relating to Unit4.

Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...