Popular Services
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Submit a request for new hardware and/or software.
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Report a problem with a Blackboard course, Collaborate...etc.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Request assistance for an email or calendar issue.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Request the moving of equipment to a new workstation location.
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Request a change to an existing website. Report an issue with a page on an existing website.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)
Request a repair to a desktop or laptop related hardware.
Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Request access to network folders. Ask for assistance to recover deleted files.