Popular Services

Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.


Use this form to create, clone, retire, or delete a course


Submit a request for new hardware and/or software.


Request access to network folders. Ask for assistance to recover deleted files.


Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.


Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.


All other issues relating to Unit4.


All other Unit4 service requests (permission changes, etc.)


If you took BST Theory and/or BST Assessment at the JIBC in the past and you are unable to login, use this form to reactivate your account.


Having problems with Office or Adobe software? Report desktop software issues here.


Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup


Report a Colleague login issue, record locked issue...etc.


Request a change to an existing website. Report an issue with a page on an existing website.


Request a repair to a desktop or laptop related hardware.


Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.


Use this form to add, remove, or change a user’s role.


Printer support: How To questions; Report an issue; Request change or new device.


Request a new hard-wired phone set or move/remove an existing one.


Microsoft Outlook is JIBC's office solution for email and calendaring.


Before submitting a password reset request, please review the Knowledge Base article:

https://jibc.teamdynamix.com/TDClient/126/Porta...