Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Request access to network folders. Ask for assistance to recover deleted files.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Submit a request for new hardware and/or software.
Having problems with Office or Adobe software? Report desktop software issues here.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
If you took BST Theory and/or BST Assessment at the JIBC in the past and you are unable to login, use this form to reactivate your account.
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Request the moving of equipment to a new workstation location.
Request assistance with a new technology project or service not in the catalogue.
Printer support: How To questions; Report an issue; Request change or new device.
Request assistance for an email or calendar issue.