Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Submit a request for new hardware and/or software.
Request access to network folders. Ask for assistance to recover deleted files.
Printer support: How To questions; Report an issue; Request change or new device.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Request the moving of equipment to a new workstation location.
Technology associated with printers/copiers such as print, copy and scan.
Request assistance for an email or calendar issue.
Report a problem with a Blackboard course, Collaborate...etc.
Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)
Having problems with Office or Adobe software? Report desktop software issues here.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...