Popular Services
Request assistance for issues you don't see in the catalogue or knowledge base. How to assistance with common software. Request services you don't see a category for in the catalogue.
Submit a request for new hardware and/or software.
Issues or requests related to the Sales Order form in Unit4. Form to be used by program area staff only. You will receive a response to your request within 2 to 3 business days.
Online payroll related issues or requests. You will receive a response to your request within 2 to 3 business days.
Microsoft Outlook is JIBC's office solution for email and calendaring.
Issues or requests related to the Sales Order form in Unit4 Form to be used by Finance only. You will receive a response to your request within 2 to 3 business days.
Before submitting a password reset request, please review the Knowledge Base article:
https://jibc.teamdynamix.com/TDClient/126/Porta...
Issues or requests related to Unit4 Web. You will receive a response to your request within 2 to 3 business days.
Report a problem with a Blackboard course, Collaborate...etc.
Assistance with Colleague: Troubleshooting; How To's; Batch Update Requests; Data Cleanup
Request specialized audio-visual equipment. (Please contact the Printshop for Duplication services. Please contact CTLI for video production work or event support.)
Suspend, cancel, reinstate, reassign, or extend a JIBC cell phone.
Request a change to an existing website. Report an issue with a page on an existing website.
Request access to network folders. Ask for assistance to recover deleted files.
Report an incident here. If you believe the system is broken, report it here, if you don't see a category in the catalogue.
Request the moving of equipment to a new workstation location.
Request assistance for an email or calendar issue.