Task:
Request a transcript via Self-Service.
Prerequisites:
Students will require a JIBC student number and password.
Instructions:
-
Login to Self-Service:
- On the Self-Service home page, find the Transcript Request navigation elements.
Click Transcript Requests. (Either one.)
- The Transcript Requests page is displayed.
Click Add New Request.
- The Request a Transcript page is displayed. Enter the requested information:
- Recipient (name of person/school)
- Address 1, 2 (recipient address)
- City
- State/Province
- ZIPO/Postal code
- Copies
- Comments
- Once entered, click Proceed to Payment.
- A confirmation dialog is displayed. Click Proceed to Payment.
- In the Transcript Request Payment Details screen, select the payment method.
- In the Payment Review screen, review the information.
Click Pay Now.
- Enter the credit card number, expiration date, and CSC.
Click Pay now.
The processing dialog may be displayed for a brief time.
- Once successfully processed, the Payment Acknowledgment screen appears.
Click Continue.
You will be redirected back to the Make a Payment page.
Outcome:
Students will be able to successfully submit a Transcript Request via Self-Service.
Further reading:
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