Welcome to the Justice Institute of British Columbia. We’d like to tell you about some of the services and support we provide.
Service Desk
Technology Services provides support for the network connectivity including wireless, access to servers, network drives, computer hardware and software, classroom technologies and others. The Service Desk is your single point of contact for technical problems, including hardware, software, Blackboard and audiovisual requests, such as web streaming.
Hours of Operation
Monday to Friday, 8:00 am to 4:00 pm
Email
servicedesk@jibc.ca
Phone
604.528.5900 (or just local 5900)
Some of the most commonly used services by JIBC staff are listed below:
Outlook / Email / Webmail
When you log in to a JIBC computer, you access your email using Microsoft Outlook client. You can make use of the Calendar, Contacts and other features of Outlook.
When you’re off-site, access your email from any computer by using Outlook Web Access. Simply go to outlook.office.com and log in. If you are staff, you can change your account settings from the View Account link just below your name in the upper right corner.
How to book meeting rooms using Outlook
Justice Institute Intranet
When logged onto the JIBC network, staff will also have access to the JIBC Intranet.
Network Drives
Do not save any data on the local C: drive.
Staff can access 4 network drives (U, W, T and R drives). The intended purposes for each drive are listed below:
All network drives are JIBC property and are not to be used for personal music, video or picture storage.
Staff Training
Have a look at courses listed here: Software Training and Resources Technology Services Assistance Resources