Colleague Password Reset

Reset your password for Colleague

Credentials for Colleague

1. Begin by going to:
   https://mycolleague.colleagueservices.ca/
    
2. From there, select the 'Forgot Password' button:
   
    
3. On the following window select the Reset Password button:
   
    
4. The next window will require you to enter your Colleague username, and your JIBC email. Once entered select 'Next:'
   
   You will receive a confirmation on the screen:
   
    
5. An email will then be received with a link for resetting your password. Please select "Click here to reset your password."
   
    
6. The link will open up a new browser and from there, you can enter your new password. Once entered please select Reset My Password:
   
    
7. When successfully updated you will get the following message:
   
    
8. You can now login to Colleague here:
   

If you have any further questions, please contact the Service Desk at 604-528-5900.

You will be able to reset your Colleague password and login to UI5.

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